Platform · 06

Invoices and payment links

Raise an invoice from the appointment, send the patient a link to pay, and see the payment come back into their conversation.

Invoice 0231 · ThandiR 850.00
Example
  • ConsultationR 700.00
  • DressingR 150.00
  • TotalR 850.00

WhatsApp · 09:41Payment link sent

Paid 10:02· posted to Thandi's thread

Billing

Invoices, payment links and patient balances. Payments show up in the patient's thread.

What it does
  • Create an invoice from an appointment, with line items and the patient's balance.
  • One payment link per invoice. Sending a new link cancels the old one, so a patient cannot pay twice.
  • Payment status shows up in the patient's conversation, where your team already is.
  • Amounts are stored in cents with the currency recorded. Payments can be added but never changed. Anything that does not add up is flagged for a person to look at.
How it is built

Off by default. Payment notifications still come through even if the switch is off.

Card details never reach PractoSA. Payment is handled by a payment provider.

Where it stands

Invoices and payment links work against a test payment provider. Connecting a live provider is the next step. Medical aid claims and pushing invoices into practice-management software are not available, and we do not sell them.

The other switches

We are taking on a small number of practices in South Africa while we finish this. If you want billing on your line, get in touch.

Request early access